Smart Parking provides you with insightful data on your parking areas

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Gain insights on your parking areas in a few clicks

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Parquery operates more than 80 projects in 30+ countries worldwide

Parquery provides real-time results to more than 70 customers worldwide.

Who is currently using Parquery's solution worldwide?

Parquery provides real-time results to parking managers and commercial partners

Featured project: Parquery monitors 400+ parking spots with 2 cameras in Vevey, Switzerland

Discover how Parquery supports the parking officers and guides drivers towards available spots

 

Case study: Parquery guides drivers to available parking spots in Tržič, Slovenia

Discover how Telekom Slovenije and Parquery implemented a smart city project in Tržič

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We customize our solution to fit into your portfolio

Find out how to integrate our results into your portfolio

Our Operations Team supervises each project and ensures your needs are being met

Would you like to see how our results can be integrated into your platform?

Smart parking experts will answer your call and listen to your needs

Contact Parquery to learn more about smart parking

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Contact us to learn more about smart parking

At Parquery, smart parking experts will answer your call

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Smart parking experts will answer your call

Parquery offers parking managers a free demo

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Parquery offers parking managers a free demo


Parquery operates more than 80 projects in 30+ countries worldwide.

 

Frequently Asked Questions

 

On this page we have collected the answers to the questions we are most commonly asked by parking managers, facility managers and partners. If you can’t find the answers you are looking for, please contact us and we will be happy to reply to you directly.

 

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Parquery’s Artificial Intelligence (AI) solution can detect any object in images from any camera, including those already installed, and boasts the following features:

 

Real-time parking occupancy, letting parking managers display availability to drivers via dynamic panels or smartphone apps;

 

Real-time alerts, when vehicles stay longer than authorized, exceed the purchased time, or park in reserved spots (for example spots reserved for electric vehicles, disabled people, etc.);

 

Statistics and structured analytics for parking usage for any parking zone within the monitored area, and for any period (days, weeks, months, etc.). All results can be downloaded and monthly reports be sent to facility managers upon request;

 

Customer support during pre-sale, setup or after the installation.

Here are some of the questions our clients and partners often ask.

Over 80 smart parking projects in 30+ countries worldwide.

 

Review our references

General questions

Parquery takes privacy very seriously.

Our techniques comply with both, Swiss and European privacy laws (GDPR):

  • We do not store any images.
  • We automatically delete images after processing.
  • We can perform image processing and object detection on a server at the customer’s premises. In this case, images do not leave the customer's premises.

Furthermore, Parquery guarantees that no personal data is present in the images: Our solution automatically blurs visible pedestrians and vehicle number plates prior to image analysis to ensure data remains anonymous.

 

Parquery anonymizes all private data on images.
Parquery blurs private data such as people and number plates prior to analysis.

 

Learn more on how Parquery comply with privacy laws

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Parquery works with both partners (distributors, camera installers, etc.) and end-customers (parking managers, facility managers, etc.).

Parquery's end-customers are parking managers or facility managers. They receive an interactive dashboard which supports them in understanding what happens on their premises. They are mainly interested in the following questions:

  • How can I guide drivers to available parking spaces?
  • How can I locate vehicles that are parked without having paid or are overstaying?
  • How do I find out how my parking area is being used? Can I receive data, analytics, statistics over the previous weeks or months?

Parquery welcomes partners such as parking companies, system integrators, camera installers, and others. Parquery delivers real-time results to these partners via an Application Programming Interface (API). This API is simple and easy to integrate into any partner's portfolio.

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Discover Parquery's API

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  • Real-time parking occupancy results.
  • Real-time alerts when a vehicle overstays the authorized time, exceeds the purchased time period, etc.
  • Vehicle detection in non-designated spaces: e.g. vacant lot used when the standard parking lot is full, double parking, parking in front of emergency exits, next to roundabouts, etc.
  • Statistics and structured analytics on any parking area within any period you prefer.
  • Custom-tailored reports sent regularly to your inbox.
  • A customizable dashboard.
  • Guaranteed 99% accuracy. Our Artificial Intelligence (AI) software is trained dynamically to perform even under adverse weather conditions like snow, hail, sandstorms etc.
  • Transparency: you can verify results yourself anytime.
  • Our Application Programming Interface (API) can be integrated into any partner’s portfolio.
  • Upon request we offer a white-label solution.
  • Customizable operating hours: you can run Parquery’s software 24/7/365 or only for specific periods, e.g. in the summer, during tourist seasons, during working hours, etc.
  • Subscription and/or purchase options.
  • Our software can detect:
    • any text.
    • any number, for example even numbers displayed on vehicle rooftops.
    • any silhouette.
    • any object on images from any cameras including boats, planes, trucks, buses, aluminum coils, public waste bins … practically any object you could think of.
  • Once Parquery receives camera pictures, we’ll automatically send you the results the same day, guaranteeing a minimum 95% accuracy for the first few weeks.
  • After the first month (maximum 3-4 weeks), we can guarantee +99% accuracy.
  • In the initial month we train our software to adapt to your particular parking lot, e.g. handling “edge cases” (e.g. obstruction by a tree, glare, extreme shadowing, vehicles parked across two parking spots, etc.)

Yes. Upon successful completion of a pilot project, Parquery can invite your company to join our Partnership Program and discuss the various possible forms of exclusivity.

On cameras

  • Parquery works with any Internet Protocol (IP) camera model. An IP camera is a type of digital (video) camera that transfers image data via a network. We work with all major brands including Axis, Bosch, Dahua, Hikvision, Samsung, Wenhua and many others.
  • If you have another camera brand in mind, please contact one of our experts.

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  • Parquery needs 30 pixels to detect a vehicle in its length. We work with any Internet Protocol (IP) camera model from all major brands including Axis, Bosch, Samsung, Hikvision, Dahua, Wenhua and many others.
  • There are no further requirements regarding pixel resolution or frame rate. Depending on the camera location, even a 1MP camera would suffice.
  • The higher the camera is installed, the less likely the view will be obstructed. If a camera is installed too low there is a risk that large vehicles such as trucks, buses or even big SUVs will hide other parked vehicles. Therefore, whenever possible we recommend to:
    • use the highest installation point possible;
    • prefer camera views where the vehicles are parked with the front or back facing the camera.

 

The ideal view to detect vehicles and avoid obstructions is to see them from the front or from the back.
If vehicles are seen longitudinally, i.e. from the front or from the rear, there is less risk of occlusion. The more elevated the camera, the better.

 

For more information on cameras or camera positioning, please contact one of our experts or refer to our dedicated page.

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Yes. A 180-degree camera will work perfectly.

  • Parquery can detect vehicles in images from any camera: CCTV cameras, standard cameras, etc.
  • Parquery has experience working with images from fixed, rotating, and pan-tilt-zoom (PTZ) cameras, as well as cameras with lenses ranging from 102° to 360° Field of View (FOV).

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  • Parquery will help you determine the best camera locations and the number of cameras required.
    • To assess whether any cameras already installed are sufficient, all we need is one of their recorded images each.
    • If cameras are not yet installed, we will simulate camera views using Internet Protocol (IP) camera video management tools to determine the required number and locations of the cameras. To do this we need following data:
      • the camera model you select (e.g. brand, model, field of view in degrees),
      • the height of your installation points (e.g. buildings, light poles, high masts, etc.),
      • and a map of your parking area(s).
    • These simulations also establish the number of cameras you’ll need in order to avoid blind spots.
  • Should the cost of covering edge cases prove too expensive (e.g. installing an additional camera to monitor a few parking spots behind a building) , Parquery can also integrate results from other sensors for those remaining spaces.
  • Below is a camera simulation we created based on installation points on 25 meter high poles. Only five cameras were needed to cover over 2,000 parking spots in a client’s facility in Germany.

Learn more about our technical camera support

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Parquery simulates the view from cameras, in order to optimize the customer's infrastructure.
Parquery helps you to define camera locations and the number of cameras required.
  • No. Rather than building proprietary hardware, Parquery decided to focus its expertise on software development, in particular solutions based on Artificial Intelligence (AI).
  • For Parquery’s clients, this means they have the choice between all Internet Protocol (IP) camera models available from any of the major brands including Axis, Bosch, Samsung, Hikvision, Dahua, Wenhua and many others. Moreover, Parquery can integrate cameras that are already installed.
  • No. Parquery neither provides nor sells cameras. We chose to focus our expertise on software development.
  • However, we can advise you on suitable cameras for your project. In addition, we will help you determine the best mounting locations and the number of cameras needed to cover the entire parking lot.
  • Parquery works with multiple Internet Protocol (IP) camera providers of the major brands including Axis, Bosch, Samsung, Hikvision, Dahua, Wenhua and many others.

Learn more on Parquery's solution

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  • No. Parquery does not install cameras. However, we can refer you to one of our partner companies that can install hardware components at your location.
  • After an initial call, we will help you determine how many cameras you will need to monitor your car park and where to install them.
  • We provide support to the camera installers throughout the installation process, physically or remotely.

Learn more on camera installation

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  • If you already have cameras installed, then no additional infrastructure is required. All we need are the images from your existing cameras in order to provide you with useful results.
  • If you have no cameras yet, you can choose from all Internet Protocol (IP) camera models available from the major brands, including standard cameras, CCTV, webcams, etc.
    • Cameras need to be installed as high as possible. The higher the mounting point, the more parking spots can be monitored, and the lower the risk of occlusions.
    • Prefer camera views where the vehicles are parked longitudinally, i.e. with the front or rear facing the camera. This reduces the risk of mutual occlusion compared to vehicles seen in profile.

Learn more on camera installation

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The main principles for camera installation are:

  1. As high as possible. The higher the camera, the more parking spaces it covers, and the smaller the risk of occlusions. Large vehicles such as trucks, buses or even big SUVs can occlude other parked vehicles from cameras installed lower down.
  2. Parallel to the parking direction. Prefer views that show the longitudinally, i.e. from the front or rear, to minimize occlusions.
  3. If the human eye can detect a vehicle in an image of a parking space, so can Parquery’s Artificial Intelligence (AI) software.

 

Our expert staff will work with you and your chosen camera installers during the entire planning and installation process to ensure we find the optimal solution for your particular parking lot.

 

If you want to use cameras that are already installed, give us a call and we can assess their suitability. Upon seeing a camera image, we will be able to tell you how many parking spots can be covered by the camera. We can also advise on alternative mounting locations if necessary.

 

If there are no cameras yet, Parquery will help you determine the number needed to cover the entire parking area and their ideal locations. We take into account potential edge cases.

 

Learn more on how to install cameras

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The ideal view for Parquery to detect vehicles is when they are seen from the front or from the back.
If vehicles are seen from the front or from the back, there is less risk of obstruction.

 

 

When a camera looks at vehicles in a profile section, vehicles might be obstructed, and are less likely to be detected.
If vehicles are seen in profile, vehicles in front hide the ones in the back.

 

 

  • To guarantee reliable results, our software will be trained and calibrated for your particular parking area. This includes specific indications for where vehicles should be detected in the image, i.e. parking spots, emergency exits, areas not permitted for parking, etc.
  • If the camera is moved significantly, or the parking surface changed in some manner, our Operations Team will need to retrain the software.
  • We charge a one-off fee for each parking space that requires retraining.

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  • Yes. If the change in tilt or angle is significant, a member of Parquery’s Operations Team will have to recalibrate and retrain our software with new images. We therefore charge a fee calculated per parking space that requires retraining.
  • Slight camera movements (for example due to high winds, storms, etc.) can be corrected using our built-in stabilization module. This is free of charge and automatically reverts the image of the parking area to its initial calibration.

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  • Parquery’s customers usually connect their cameras to the internet via ethernet cabling, WiFi or 3G/4G SIM cards. In some cases a radio bridge can also provide a suitable connection.
  • If you decide to use a WiFi network and the cameras are more than 200 meters away from an IP router, we strongly recommend using a powerful WiFi router or a series of WiFi repeaters.

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On demos and proof-of-concepts (PoC)

Yes. Please contact us if you’d like to organize a demo.

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  • To create a PoC or a showcase for you, all we need are images from any camera installed in the respective parking area. Parquery will use these images to create an interactive dashboard displaying a project on those premises that you can view remotely.
  • If you do not have cameras installed yet, please contact us. We can create a simulation of camera views and provide advice of where to install them.

Learn more on creating a PoC

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On images

  • We don’t need video footage in order to perform an accurate analysis using our Artificial Intelligence (AI) solution.
  • All we need are static images. These can be uploaded to Parquery’s servers at your preferred interval , e.g. every 10 seconds, every 30 seconds, once a minute, once every 30 minutes.
  • Most of our clients opt to refresh their images once a minute, as on average it takes a driver roughly two minutes to park, open the door, take out the luggage, and lock the car.

On interfacing with other systems

Parquery's software can either run as a cloud service (remotely on Parquery's servers), or on a server on the customer's premises.

  • If run as a cloud service, the real-time results are provided via a web-based Application Programming Interface (API), and can be fetched to feed the data to the panels.
  • If Parquery's solution is run on the customer’s server, it requires a Linux operating system, which can run in a virtual machine on a Windows server.

In either case, Parquery’s solution can easily be interfaced with any dynamic display board, including those controlled by e.g. Windows-based software.

For more information on interfacing with Windows, please contact one of our experts.

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  • Parquery’s solution is compatible with any third-party platform.
  • Real-time results are delivered via an Application Programming Interface (API) in standard format (for example JSON or XML).
  • This API can be easily integrated into any third-party platform. Our Operations Team will be happy to support you with the integration into your specific platform.

Learn more on Parquery's API

Contact Parquery's Operations Team

 

 

  • Yes, Parquery also provides customers with an API that delivers our results in standard JSON or XML formats.
  • Please contact us, we will be happy to answer your questions and provide you with additional information.

Learn more on Parquery's API

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Depending on the speed of the network connection, it typically takes seconds from an image being captured until the results are available via the Application Programming Interface (API). The dynamic panel can then fetch data from the API instantly.

Please contact one of our experts for more information.

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Parquery can display all results on a webpage, accessible via an HTTPS URL. The dynamic display board only needs to fetch this information. Our Operations Team can support you for the integration if needed.

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On servers

An initial pilot project (e.g. 100 parking spots) requires a Linux server with following minimum specifications:

  • Linux Virtual Machine;
  • Operative System: Ubuntu 20.04 LTS;
  • 1 CPU minimum;
  • 2 Gb RAM minimum;
  • No graphic card. We require Internet Protocol (IP) cameras which are connected to the server using a network interface. This allows the server to receive images from any number of cameras. Additionally, Parquery’s algorithms are lightweight and do not need a GPU to run;
  • Around 100 Gb of storage space on the hard drive (including run space for Linux);
  • This machine needs an internet connection to communicate with Parquery’s servers at least once a day.

Contact us to receive more information on your specific parking project.

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Your server does not need uninterrupted Internet access, because Parquery accesses it only occasionally:

  • At installation time, to install the software remotely on your local servers.
  • Once after about three to four weeks, to calibrate the software to your individual parking space based on the collected data. This is necessary to increase the initial accuracy from 95% to over 99%.
  • From thereon, about once a month during operation for software maintenance and updates.

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  • Once the installation is complete the results are immediately 95% accurate.
  • Parquery needs an internet connection to access the on-site server for the first month (3-4 weeks) to train and calibrate the software for your specific parking area. This step is important to raise the accuracy to +99%.
  • Once these steps are complete:
    • You can disconnect the internet without affecting operability;
    • However, you'll need an internet connection once a month for software maintenance and updates.

Talk to an expert

 

No. You don't need any remote access program, all Parquery needs is an SSH access to your server.

Please contact one of our experts for more information.

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On Parquery's products

  • Results are refreshed at the interval of your choice (e.g. every 10 seconds, every 30 seconds, once a minute, once every 5 minutes, once every 30 minutes, etc.).
  • Most of our clients opt to refresh their images once a minute, as on average it takes a driver roughly two minutes to park, open the door, take out the luggage, and lock the car.

Book a demo

 

 

Yes. Parquery offers its clients an API that can be integrated into any dashboard.

Learn more about our API

Book a demo

 

Parquery's real-time results are displayed on an interactive dashboard. In only a few clicks, parking managers and facility managers can:

  • display all available parking spots,
  • locate vehicles not following the rules, e.g. overstaying, parking wrongly,
  • or understand how the parking area was used in the last month.

The following screenshots of our interactive Dashboard show examples of the real-time results to expect from Parquery’s Smart Parking solution. Contact us for a free demo and a comprehensive overview of the dashboard functionalities.

Book a demo

 

Parquery's customized dashboard provides an overview of both parking availability and parking duration.
By hovering the mouse cursor, a parking manager can query for each parking spot how long it has been occupied for, in this example 2h 40min.

 

 

Parquery helps parking managers display to drivers where are available parking spots.
Results can be filtered, for example displaying available parking spots only.

 

 

Parquery's customized dashboard shows parking occupancy for each zone.
Parking lots can be divided into several zones, and results can be queried for each of those separately, Zone 5 in this example.

 

Learn more on dashboards

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  • Yes. The Dashboard can be translated to any language.
  • If a translation for your language does not yet exist, give us a call and we work out how we can create an accurate translation for the dashboard together.

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  • Yes. Real-time alerts can be sent to parking managers for any pre-defined event, for example overstaying, parking in unauthorized spaces, double parking, etc.
  • Parquery can help facility managers decide what type of alerts are appropriate for their operational needs.

Learn more on real-time alerts

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On prices

Our prices are calculated per parking spot and depend on the level of service you choose.

  • Hence, the total cost of the project depends on:
    • the number of parking spots
    • the contract duration
    • the chosen frequency at which results are updated
    • additional features and options chosen to fulfill your needs
    • the number of cameras to be used
    • whether the software is run in the cloud on Parquery’s servers or on a dedicated server on the customer’s premises.

Contact us for a quote on your individual parking project. After listening to your requirements, we will be able to create an appropriate quote.

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How do we start?

 

Our priority is to add value for your company. That starts by understanding your needs and desires.

Shall we set up a call?

 

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Parquery is the leader for software development in the parking sector. They are definitely the best choice you can make for camera-based parking solutions.

It’s that simple.

 

D. Burger, Hectronic GmbH

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