Yes. We integrated privacy and data protection directly into our technical solution (Privacy-by-design).

Parquery is fully GDPR-compliant.

• Generally, images do not contain recognizable private data in the image.
• In the rare case when number plates might be decipherable, Parquery blurs the according image portion. Parquery helps customers to guarantee that private data cannot be extracted from images.
• Parquery does not store images, unless specifically requested by customers.
• The customer can opt to analyze all images directly onsite. Once processed, they are automatically deleted, and no image is sent to Parquery. The process is GDPR compliant.

Parquery's Engineering department processes the data received from the customer.

No. Parquery does neither collect nor process personal data.

No. Parquery does neither collect nor process personal data.

Images from the cameras belong to the customer. The customer transmits the images for processing either via local network to their own server or via internet connection to Parquery's cloud servers. We integrated privacy and data protection directly into our technical solution, that means no personal data is removed from the images and neither people nor vehicles can be identified (Privacy-by-design).

Parquery uses images from cameras solely for the purpose of detecting the presence of vehicles. Parquery does not identify these vehicles.

Yes. Usually, the resolution of the camera images is not sufficient to identify a car. However, in those rare cases where number plates might be recognizable, or there are people in the image, they will be blurred to ensure data remains anonymous.

Parquery does not store any images, unless the customer explicitly requests to do so. In any event, Parquery guarantees that no personal data is present in the images. We take privacy seriously.

No. No private data is provided to third parties.

Yes, it is likely.

If you have not had any cameras so far, you will very likely have to change your privacy policies. You are obliged to inform your customers of the presence of the cameras and the reason for them. As part of this, you will have to install signs to this effect stating, e.g.: "Parking duration: max. 1 hour. The parking duration is monitored with cameras".

Talk to Parquery's GDPR experts for guidance on your individual project.

Parquery is the data controller. They determine the purposes for which and the means by which data is processed.

Combined with high camera installation points, the pixel resolution of the camera images is typically not sufficient to discern private data such as facial features or number plates that could identify a person or vehicle. Nonetheless, Parquery follows several strategies to ensure that camera images do not contain private data before processing:

1. Firstly, we physically prevent recording sensitive data by aiming to mount cameras as high as possible. With cameras positioned high enough, personal data cannot be recognised due to both distance and perspective, even a high-resolution pixel image.
2. If cameras cannot be installed in such heights (e.g. less than approximately 4 metres), sensitive data might be present in high-resolution images. However, we can configure the cameras such that Parquery’s servers receive low-resolution images only, which do not contain identifiable data. Suppose our customers want to use the same cameras for video surveillance. In this case, they can still obtain the high-resolution video stream for their purposes since cameras can send multiple video streams to different servers.
3. One might discern private data in low-resolution images, e.g., when vehicles are parked very close to the camera. However, we automatically blur sensitive data such as faces and number plates before carrying out the image analysis, thus guaranteeing that no sensitive data is present.
4. Finally, our customers can choose to apply their own image processing and blur sensitive image portions themselves before transferring them to Parquery for analysis.

Parquery plans and executes each project with privacy and data protection at the forefront of our mind. Consequently, we follow the principle of ‘As much as necessary, as little as possible.’ To be concrete, this means:

1. We ensure to limit the camera views to the boundaries of the monitored area. During project planning, we use software simulations to optimise the camera arrangements and to assess how well the monitored area is covered. For these simulations, we can take into account local restrictions, such as regions to strictly avoid. At the time of installing the system, we then verify that the view captured by the cameras fulfills the boundary requirements.
2. In some instances, adjacent areas cannot physically be excluded by, e.g., choosing a camera with a different field of view, changing the camera location, shifting or rotating it. In this case, we mask and blur the respective image portions to exclude those areas from the image before processing.

Parquery only records data that is indispensable to provide the smart parking service, and no more.

Typically the images sent to Parquery’s cloud service do not contain enough detail to discern private data such as facial features or number plates that could identify a person or vehicle. Combined with high camera installation points, the pixel resolution of the camera images is typically not sufficient to capture those. Nonetheless, Parquery follows several strategies to ensure that images do not contain private data before processing:

1. Firstly, we physically prevent recording sensitive data by aiming to mount cameras as high as possible. With cameras positioned high enough, personal data cannot be recognised due to both distance and perspective, even a high-resolution pixel image.
2. If cameras cannot be installed in such heights (e.g. less than approximately 4 metres), sensitive data might be present in high-resolution images. However, we can configure the cameras such that Parquery’s servers receive low-resolution images only, which do not contain identifiable data. Suppose our customers want to use the same cameras for video surveillance. In this case, they can still obtain the high-resolution video stream for their purposes since cameras can send multiple video streams to different servers.
3. Furthermore, our customers can choose to apply their own image processing and blur sensitive image portions themselves before transferring them to Parquery for analysis.
4. Finally, our customers can opt to have Parquery’s software solution installed locally on a server on their premises instead of using Parquery’s cloud servers. In this case, the recorded camera images will be analysed on this local server, and deleted after processing. No image will leave the premises or be stored.